This is a really nice hotel, and I genuinely enjoy staying here whenever I’m in Williamsburg. The only reason I’m not giving it five stars is the lack of food options. For a hotel at this level, it’s surprising that there’s no room service. There’s also nowhere to get food after about 9 PM other than DoorDash, and the bar closes fairly early as well. I’m not sure whether this is due to staffing issues or something else, but it’s frustrating given how high-end the property otherwise is. The amenities are great, the staff is professional, and the hotel itself is beautiful. But after a long day at a conference, it’s disappointing to have no on-site option to grab even a simple meal, sandwich, or snack. There isn’t even a small market or grab-and-go area. While the Lodge next door offers food, this property has nothing available after around 8:30 or 9 PM. It’s a great hotel overall, but the complete lack of food and drink options late in the evening really holds it back.

I’ve been staying at the Williamsburg Inn for years and it’s always been special. The staff are exceptional and rooms are lovely. But now they’ve changed the toiletries from Penhaligan, which were a special part of the experience, to their own in-house toiletries line. Not so special anymore!!! Bring back Penhaligon toiletries and make it special again.

The Williamsburg Inn may be one of the last but we found that it was a superb example of old-Virginia hospitality. Nothing was left to chance for our accommodations, and it is truly an inspired gateway to Colonial Williamsburg.

Came for the grand illumination - which was magical. Only stayed at the Inn for convenience. They offered little welcoming service or help with dining reservations & activities. If you wait til you get there, it’s too late. Don’t eat at the restaurant. Still recovering from food poisoning there. No follow up as of yet. Not surprised - we came here with our family a few years ago for Thanksgiving & waited two hours for our dinner reservation - still waiting for that follow up - ha. Rooms were nice but be prepared for a ridiculously long walk to your room. Stay here for convenience not the service you would expect.

Such a wonderful experience staying at the Williamsburg Inn over Christmas! The location was ideal, which is available year round. However the ambiance and decor at Christmas made for the most magical experience, outside and inside. It was below 20° for the majority of our stay, drizzling rain one day as well, and being able to return to the Inn for a long soak in the massive bathtub was almost crucial and imperative. If I am fortunate to return one day at Christmas time, I would love to upgrade to a room with fireplace. However, the heating and cooling system was fast and efficient in its own. We discovered a happy accident when we returned one evening and had not put any form of “do not disturb” on our door. Not only did we have turn down service while away, but also a beautiful keepsake postcard with a Jefferson quote and sketch, and a mini bottle of Disaronno with glasses for a nightcap. Service was this way across the Inn, taverns, and grounds of Colonial Williamsburg in general.