Our cabin and the food was ok, not outstanding. I guess if you want to be in the Park I'd consider it.

We opted for one of the stand-alone cabins rather than the main hotel. We knew that there would be no TV or wifi - and were fine with that. What we were not fine with was that we shared the cabin with a colony of dust bunnies on the floor and under the beds. The room, the furnishings, the 120-grit towels, and beds - while not an epicurean's delight - would have been adequate and would have received 3 stars. Unfortunately, the cleanliness brought the review down to 2 stars. Our experience in the main dining room did nothing to improve our opinion of the establishment. Our server was quite pleasant and personable on first encounter, but thereafter we had to seek him out to finally take our order, bring condiments, and bring a clean glass to replace one with schmutz stuck to the inside. Never did he come back to our table on his own initiative to see how things were and if we needed anything; we had to flag him down. After finally providing the dessert menu, he spent 20 minutes talking with another couple on the other side of the dining room, showing them photos on his phone. I finally went over to tell him that, since he didn't want to take our order, I wanted the check. He then had the audacity to get indignant and declare "I was only talking to them!" Yes, talking to the exclusion of doing his job. Sadly, when all this was brought to the manager's attention, he just nodded and did nothing - not even offer a non-apology apology. This was by far the most unpleasant experience we had both near and inside Yellowstone and Grand Teton National Parks.

Xanterra is very clear about the conditions and amenities in the Lake cabins. No TV, microwave, fridge. Furnishings are nice, with a desk and chair and table with two chairs. Little recycling slots in a free-standing stack of cubbies is for paper, plastic, and landfill items. Honestly, landfill items should be confined to waste baskets. I am not comfortable flinging used tissues or dental floss into the landfill cubby. Most cabins have one or two steps up to the door, but no handrails. if the weather is inclement, it would help to have something to grab onto; or even if it is nice day a handrail would be good. Wildlife will saunter by your cabin. The guest laundry at the Lake Lodge (a short drive away) is large and clean. Cost for wash/dry is very reasonable, and the machines have timers.Since retirement we have tried to visit every fall...fewer people and cooler weather. Still lots of folks, though, and attraction parking can be difficult. But since my first visit about 74 years ago, I always enjoy a trip to Yellowstone!

Th

Our room and bathroom were very clean, except for the large wood framework around the bathroom mirror. It looked like it hadn’t been wiped down in months and was disgusting to look at, a lot of toothpaste and soap spatter etc. Even though everything else was very clean. Neither Hotels.com nor Yellowstone Lake Hotel mentioned that dinner reservations needed to be made MONTHS in advance. We could not get a single dinner reservation at the hotel. Luckily we were able to buy breakfast at the hotel. The Breakfast buffet was good. Except for the “table boss” who made the host, march us, his customers, back out to her counter to ask HER if we could have an available table by a window. Then she was sarcastic about it. We watched her do it to everyone who asked. It was weird and ridiculous. We heard from other customers the dinners were overpriced and not great. So maybe we were spared that disappointment. We were able to dine at Yellowstone lodge 2 minutes drive away, no reservations required. Burger&fries place.

Park was wonderful and plan to come again. Cabins were a notch above glamping. but had all you needed …a bed, a bathroom. Cabins were very basic …no TV, no refrigerator, no internet, no microwave but the beautiful park kept us busy. The location was stunning and I guess that’s what you end up paying for. Restaurant was overpriced but a nice break from cafeteria style. The Basque Cake was out of this world!

The receiption staffs were very cold when we went to check in & check out. The service was not even close to OKAY. Will never recommend this cabin to anyone!

Wonderful cabins with plenty of room. Dinning at the Lake aYellowstone Lodge was fabulous. The wildlife in the area is amazing

Cabins are very convenient. Rustic with showers and plenty of room. No Wifi

Stained towels. Stains in bath tub. Black mold on shower curtain. Spiders in room. Rude staff. Over priced.