Despite it being cold outside, we couldn’t get airflow into the room to temper the baseboard heating that you can’t control. So we had a fan pointed at us just to get airflow - I imagine in the summer this is also very difficult. Good staff, many rooms have shared bathrooms so know what you are booking. National Park hotels are more for the historical charm and elements, not for updated modern amenities.

When checking in was not advised that there was bellmen to help with luggage, Had to ask that the room be cleaned. When cleaned they did not mop the bathroom floor or vacuumed.

Our room was spacious and overlooked the Old Faithful geyser -- a remarkable experience. Electrical outlets were somewhat limited & no USB ports. Check-in, check-out, and valet service were outstanding. But dining room food (buffet) was shockingly poor and very limited; staff was unable to keep trays full; preparations were lacking in any culinary finesse. One night we had to wait in the buffet line for nearly 15 minutes before we could even serve ourselves at the buffet table. Definitely NOT In keeping with the historic status of the Inn. A black mark on our experience in Yellowstone.

Great room overlooking Old Faithful geyser, good ambiance with history maintained, VERY expensive, not great food or options for eating and VERY expensive for what you got. Good trails/walkways, good service when needed, just a wonderful trip with good weather, got to see and do all we wanted and then some--a wonderful memory trip

I am reviewing this hotel as a provider of accommodation, not as an historic attraction. (As an historic site it is well worth visiting and doing the free tour). The big downside of this hotel is that there are very few rooms with their own bathroom, so most people end up using a shared bathroom, which was OK but not ideal. The rooms are small, which is fair enough because it is true to its origins. The hotel restaurant does provide dinner but it is a buffet and there is no à la carte option. We ate at the restaurant at the Old Faithful Snow Lodge which had an excellent and reasonably priced à la carte menu.

The hotel was truly beautiful in the common areas, and had multiple viewpoints to see Old Faithful. The lack of air conditioning, TVs, and internet (which we did know going in to this) means there is truly nothing else to do when not watching Old Faithful.

The inn history and location are amazing. There is no air conditioning so they supply a very small fan and opening the window for air. The inn is so old you can hear everyone walking past in the hallway and above you. BRING EARPLUGS IF YOUR A LIGHT SLEEPER. 👍🏻

It’s very clear that this property is the only game in town and they act like it. The food is not good, our room was not ready to check in until after 7pm, and there were two pillows per bed, four tiny pillows total for four people. Asked for more pillows but no one came. The history is cool but I think going in summer and camping would offer a better experience.

Stay somewhere else if you can. Carpet so dirty I wore shoes. Furniture so rickety I could not sit on chair. Bare light bulbs in two fixtures. Room was tiny, uncomfortable, and not as shown. I get this is a unique site, but at other hotels with unique locations that charge a premium for the stay, you can expect a clean, comfortable room and at least a few amenities. This is a pure-money grab and it's clear they don't care about the customer at all.

Pretty outdated, No wifi, and limited dining options. The coffee bar and adult beverage bar on the second floor is the best place to watch Old Faithful though. For a room, I would highly recommend staying at the Old Faithful Snow Lodge just across the parking lot instead. It is modern, has a nicer restaurant, and has internet too.