The front desk staff is so great | Better bedding. The pull out couch never has bedding always have to ask for bedding.

The staff was excellent, very helpful and accommodating. They definitely made the experience most enjoyable. The room was great and its location was perfect for what I needed. Breakfast was available every morning, however, there were several groups of people for various events staying at the hotel at the same time (volleyball and cheering groups, bike event, etc.) which made it a little busier than expected. But overall, I loved the stay! | Room cleaning: they were unable to come and clean my room (I received a letter one morning stating that they were not coming). Fortunately, I'm a bit of a neat freak so my room was never in disarray. But it still would have been nice to have them come through and check/vacuum.

The staff—- so friendly and helpful from check in to departure. They were so kind!! | The limited choices of food for breakfast. It was really poorly done . The staff was great though

Acomodação maravilhosa, muito confortável, e limpa.

I had the worst stay of my life. Everything was fine the check with Vanessa was ok. But then we went to get a bite to eat and came back went to our room and the key did not work so we went down to the lobby and Vanessa was there she told us that the key won’t work because she gave the room to someone else. They went in and saw our stuff and told her. So then I said well that should have not happened and then she went off on us. She told us that if we did not like it go to Another hotel. We already paid for this. She was very nasty and out of control she should be fired for the way she treated us. So we went back up and I came down to talk to a manager and Gregory was there nice man and said I will give you 500 pts for the trouble. And that is when Vanessa came out again and went off and said no points to them. I just don’t get how someone can talk like that to Patrons. It is a disgrace. So what can be done for us for all the aniexty she put on us. It really was so wrong and disappointing. I hope you do something for us and about her

Many choices—- Open breakfast room——- many different choices of seating areas—— Very comfortable | Coffee choices Hot milk Bread choices

La ubicación es excelente, justo en frente del principal mercado de Filadelfia y a dos cuadras del centro cívico. Las habitaciones son grantes y confortables, y el personal muy atento.