We stayed at the Four Seasons Baltimore to celebrate my husband’s 40th birthday, and the experience was truly exceptional. I reached out in advance to see if a small birthday surprise could be arranged. Due to my husband’s allergies and some travel delays, I ultimately let the team know we would need to pass—but expressed my gratitude for their help. When we arrived, I was completely blown away. Valerie Roberts, Director of Banquets & Food and Beverage, who I had been in contact with, went absolutely above and beyond. Waiting in our room was a generous and thoughtful surprise of vegan fruit tarts, sweets, prosecco, and a birthday message signed by the General Manager, Bahram Sepahi. It made my husband’s 40th birthday absolutely unforgettable. Our room was outstanding as well, with a beautiful harbor view that we enjoyed at sunset—it made the evening even more special. We are so grateful to Ms. Roberts and everyone on the team who made this possible. The thoughtfulness and attention to detail truly exemplify the exceptional hospitality and unparalleled luxury at the Four Seasons. We will remember this kindness for years to come.

I booked a night in a King suite at the Four Seasons to celebrate my birthday and had a wonderful experience. The hotel is beautiful and in a great location. The rooms are large and have wonderful amenities; you can’t beat the spa, and the customer service is unmatched. When checking in they had asked if we were celebrating anything and I shared that it was for my birthday. I was so delighted to find that they had a celebratory cake in the room upon arrival. It was a wonderful surprise. We’ll definitely be back.

Good hospitality Good staffs | Nothing at all

We had a fantastic stay at the Four Seasons. Staff and service were exceptional. Our room was great. It overlooked the harbor, so the view was lovely. Rooms are well-appointed and spacious. Bed was very comfortable and the bathroom was perfect. There was a crayon on the floor, which gave me pause on the cleanliness, though other than that, the room seemed very clean. There is plenty of storage, but I can always appreciate more hooks. We utilized the spa, which was awesome, and appreciated the in-room dining. Our in-room dining server was extremely friendly and funny, which was nice, though our breakfast order was extremely delayed. At least it was good, which is more than I can say for the hotel's other offerings. The hotel restaurants, while elegant with fairly good service, provided food and libations that were mid, if I'm being generous. This was a celebratory stay, and nothing ruins that more than inferior food, which we experienced. Valets were friendly and funny, though they forgot to extend our parking, so we ended up with a ticket (which was adjudicated, but still, not something you expect from the Four Seasons). Overall, I do think this is an excellent hotel and I am definitely looking forward to returning, though I will absolutely be dining and drinking elsewhere.

Wonderful amenities and fantastic staff. We love this place.

The hotel is fantastic. | The room lightning is a bit insufficient.