Nous avons payé la chambre via Booking. Ils nous ont débité la totalité une deuxième avec la caution. Aucun retour de leur part. Il y en a pour 1000 euros.

The Palace Hotel is a beautiful piece of San Francisco history. The architecture alone is worth seeing, especially the famous glass-domed Garden Court. Walking through the lobby feels like stepping into another era.

We watched the spectacular Lunar New Year parade from our hotel window and on the street right in front of this terrifically located hotel. Nonetheless, it was still a quiet stay with spotless accommodations and five-star service with every interaction we had. Whatever this hotel may lack for being a more than a century old historic hotel, it makes up for in modern details that don't distract from its old world charm. This hotel has a very nice gym and a lovely, good sized pool under a high arched glass walls and ceiling with sunny downtown cityscape views you might miss if you weren't backstroking. Really, I'm usually disappointed by hotel pools but this is something special. Don't miss a visit to the Pied Piper bar where the huge painting of the same name spans the wall behind the bar. Food is good too. Too bad it closes at 11pm.

Within walking distance of museums, restaurants, and other amenities | Everything was to my liking

Fabulous five-star hotel in the middle of downtown San Francisco. We're Marriott platinum and were bumped up to a large, very comfortable room overlooking Market Street. Some noise at night but not disturbing. Joy on the housekeeping staff was particularly great. So was the bell staff. They also comped us breakfast at the Garden Court, a wonderfully lavish, early 20th century restaurant. There was a buffet with a wide variety of pastries, smoked fish, cereals/yogurt, and lots of perfectly ripe fruit. Special shout out to Nikki on the wait staff, who was exceptionally helpful and interesting to talk with about the history of the hotel. Also, there's a real Maxfield Parrish mural over the bar. They don't make them like this anymore. Easy walk from there to Union Square, Chinatown, and the Ferry Terminal. There's a Muni/BART station just outside, so altogether we found the location extremely convenient for seeing the sites. Recommend it wholeheartedly. It deserves its five stars.

La comodidad | Que en las habiataciones no tienen snacks

Excelente localização, as zonas comuns do hotel são históricas e lindas. O quarto estava bem decorado. | A casa de banho do quarto é pequena. Quando reservei, para três pessoas, mencionava que era com pequeno-almoço incluído. Aquando do primeiro pequeno-almoço alertaram que apenas incluía para duas pessoas e que teriam que cobrar, por um valor absurdo o pequeno-almoço da minha filha (10 anos). Insatisfeita, contactei de imediato a Booking.com, que não me respondeu. Apercebi-me no mesmo dia que essa informação consta em notas específicas aquando duma reserva. Isto nunca me tinha acontecido e parece-me que não faz sentido algum.