Si | Nada

Cookies were good | Pool was closed. Which is lame

Convenient and close enough to the airport | When you pay for a room there should not be an extra charge for parking. The site booking.com also does not disclose paying extra for parking

The only good thing about this hotel was they gave us early check in. The “room upgrade” was to a balcony that looks at a crazy loud street where noise of traffic is reverberating into our room. I booked our reservation in November for our Spring break stay for one night before we head into the mountains. When I booked, I picked this hotel with the pool in mind for my kids- that was the plan for our activity for the night after our very long drive. Now, The pool is closed for the next week for refurbishment and it is not updated in the pool info of the app. We were never sent notice of this change via email since our booking, and we did get confirmation emails so they could have sent this as an update to people that booked before the website was updated. The staff didn’t tell us at check in (or I would have found another Hilton in Denver). And when asked where the pool was she actually told me it was closed for cleaning and would be open at 5- so I told my kids we would go after dinner…now wje I just messaged for an update, they say it’s closed till the 19th. They said that it’s on the website (an I saw a big board about it downstairs as you walk down the hall to the pool area. But it’s not if you click the info of the hotel through an existing reservation on the app (the pool info just says the time- which I have checked many times as we have planned our trip). The only way I would have known is if I would have gone to the hotel website to create a whole new booking at the hotel. This is the most disappointing Hilton stay we have had. Poor communication and customer service. Looking forward to the noise of sleeping on a speedway.