Located in a unkept neighborhood, area isn’t suitable for a B&B.

Location. The hotel wasn’t worth what I paid. | The cost. The room was okay but not worth what I paid for it.

After decades as loyal Santa Fe Hilton guests: NEVER again: Unclean rooms; Unkempt linens; Uncooperative staff; Unclean bathrooms; ghastly accommodations= not for us, never again; how sad, as we’ve had great memories there

Great location, comfortable, beautiful hotel. | Housekeeping making a lot of noise in the hallways - woke us up several times. There are guests sleeping at all times and it seemed the mentality was “we are awake so you are awake” Expensive on site parking. It’s your car park, why not offer it to guests in with the room rate? Instead of rinsing clients.

Charged twice for the room. Computer was doing an upgrade. Big hassle

Location was really good- In the downtown. The room was clean and aesthetic | No FREE parking for guest- You pay $31

A total disaster of a stay, saved only by Wes at the front desk, who was very kind and tried to assist us. However, his help wasn't enough to make up for the miserable, and many other issues . We moved twice because of stained sheets (first room had multicolored super gross stains; second room had different but equally gross stains). The AC/Heater was broken, the restaurant service was terrible, and the Ortiz Bar food was bad. Great service from B Wes who seemed to work 24/7, , but the hotel itself is failing in every other category. While the location was amazing, I would never stay there again. Too many other choices! Avoid.