5 - excellent. My room was very loud last night over the roof top bar. Janell helped me to switch it to the other side of the building without question. Even sent a new key up to my room so I could make the switch without going to the lobby. Daniel, at the front desk then followed up to make sure I was happy. Oh while they are at full capacity their service was top notch. Restaurant- Maney bartender - Xavier and Joseph were excellent at their craft and made me feel welcome. Food was excellent. 5 stars Liz Bell

Janay and Nicole were very helpful and courteous at check-in. Their professionalism and genuine desire to help, stood out!

⭐️⭐️⭐️⭐️⭐️ 5/5 – The Best Hotel in the Miami Area My stay at the Thesis Hotel in Miami was nothing short of exceptional. This is truly the best hotel in the Miami area—classy, elegant, and beautifully designed. Everything from the atmosphere to the attention to detail made the experience feel special. What stood out the most, though, was the staff. Every person I interacted with was incredibly welcoming, helpful, and genuine. They went above and beyond to make sure I was comfortable and taken care of, and it made all the difference. If you’re looking for a place that combines style, comfort, and top-tier service, look no further. I’ll definitely be returning and recommending Thesis Hotel to everyone I know.

We had a great experience. Janay at the front desk was fantastic and very very helpful. We will stay again if we come here again.

Loved my stay at Hotel Tessis! Everything was just perfect — I was so well received! The staff were amazing, so kind and professional. The restaurant and food were great, and the pool and place are exactly as promised. Special thanks to the manager — he was incredible! So friendly and made our stay unforgettable. Can’t wait to go back! — I was so well received! The staff were amazing, so kind and professional. The restaurant and food were great, and the pool and place are exactly as promised. Special thanks to Vikash Maharaj and his wife and Max, they were incredible! So friendly and made our stay unforgettable. Can’t wait to go back!

Everything was perfect — from the warm welcome at check-in to the spotless room and amazing breakfast. The staff were incredibly kind and helpful, always going above and beyond to make sure we had everything we needed. The location is ideal, close to everything but still peaceful. I would definitely stay here again and highly recommend it to anyone visiting the area!

WARNING---This is a convenient hotel with a lot going for it---but we have consistently had issues with our bill when we visit our son. Make sure you check your bill thoroughly before you leave the hotel because trying to change anything after the fact is near impossible---We left in a hurry today and noted 7 separate charges for the valet---when we only stayed for 3 nights-----We also noted extra charges from the onsite restaurant------We were charged nearly 150.00 for a meal we did not eat----When we tried to have the hotel remove it, we were told they could not do so without getting in touch with the restaurant. We were told to contact the restaurant---a practical impossibility as they never answer the phone---We tried for nearly 3 hours to get someone at the hotel-----no one answered the phone. When we called the hotel back, they were unwilling to help us even though the restaurant was literally steps from their front desk----Finally, we talked to a manager who told us he would take care of it---We have yet to receive an updated bill. This is really an embarrassment----and to say that it is a one off---would be unfair---This happens repeatedly at this establishment.

Nice hotel. Clean, well maintained and comfortable. Well located. Lovely setting. Would happily stay again. All the staff were super helpful and welcoming with the exception of a rather curt check in. We passed it off as a one time oddity and all was good from then on. All our needs were met. The restaurants on property were very good. Highly recommend.

Our shower and bathroom floors were dirty. There was hair and dirt stains in the shower and hair on the floors. The hotel looks nice and upon entering the front desk staff is polite and professional. Valet is $39/day which is pretty standard for the area. They have a mandatory $27 amenity fee. I asked and they said it gives you $20 credit at one of their restaurants which doesn’t make much sense. This fee is per day so add that to your nightly rate. If they had consciously cleaned the bathroom, it would have been a good stay.

My daughter and I came here to celebrate my 70th birthday on an impromptu basis after we cancelled our stay at the Diplomat Hotel because basically their entire pool area is under construction and they did not have any notice of that online. We told Janay upon check-in that we were here to celebrate my birthday, and before we got back from the self parking she had already arranged for a bottle of wine and two glasses for us with a sweet hand-written note. That gesture nearly brought tears to my eyes. Our entire stay was above expectations. We loved the ambiance, which was exactly what we were looking for, for this celebration. I highly recommend the THesis Hotel Miami Coral Gables. My daughter and I won’t hesitate to come back.